This is the first semester of a two semester course. The course provides a comprehensive introduction to managing and maintaining computer hardware and software. The course closely integrates the CompTIA A+ Exam objectives to prepare students for the 220-1101 and 220-1102 certification exams. The course includes the latest trends in hardware, security, virtualization, coverage of cloud computing, Linux and Mac OS, and increased emphasis on mobile devices. Module 1: Taking a Computer Apart and Putting it Back Together • Exploring a Desktop Computer • First Look at Laptop Components Module 2: All About Motherboards • Motherboard Types and Features • Using BIOS/UEFI Setup to Configure a Motherboard • Updating Motherboard Drivers and BIOS/UEFI • Installing or Replacing a Motherboard Module 3: Supporting Processors and Upgrading Memory • Types and Characteristics of Processors • Selecting and Installing a Processor • Memory Technologies • How to Upgrade Memory Module 4: Power Supplies and Troubleshooting Computer Problems • Cooling Methods and Devices • Selecting a Power Supply • Strategies to Troubleshoot Any Computer Problem • Troubleshooting the Electrical System • Troubleshooting the Motherboard Processor and RAM Module 5: Supporting Hard Drives and Other Storage Devices • Hard Drive Technologies and Interface Standards • How to Select and Install Hard Drives • Troubleshooting Hard Drives • Supporting Other Types of Storage Devices Module 6: Supporting Hard Drives and Other Storage Devices • Basic Principles for Supporting I/O Devices • Identifying and Installing I/O Peripheral Devices • Installing and Configuring Adapter Cards • Supporting the Video Subsystem • Troubleshooting I/O Devices Module 7: Networking Fundamentals • Understanding TCP/IP and Windows Networking • Network Hardware • Local Network Setup and Configuration Module 8: Network Infrastructure and Cloud Computing • Types of Networks and Network Connections • Identifying Network Hardware and Infrastructure • Configuring Network Infrastructure • Troubleshooting Network Connections • Client-Side Virtualization • Cloud Computing Module 9: Supporting Mobile Devices • Mobile Devices, Operating Systems, Connections, and Accessories • Mobile Apps for Business Use • Troubleshooting Mobile Devices Module 10: Supporting Printers • Printer Types and Features • Using Windows to Install, Share, and Manage Printers • Printer Maintenance • Troubleshooting Printers